6v999 Privacy Policy

6v999 ("we", "us", or "the platform") operates a trusted online entertainment and sportsbook platform for users in Bangladesh. This privacy policy explains what information we collect about you when you use 6v999's website, app, or services, how we use that information, who we share it with, and how we keep it secure.

This policy applies to all services operated under the domain https://6v999.cam/. Please read this privacy policy carefully before using our services. Continuing to use the services means you have accepted the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services and contact us.

6v999 is deeply committed to the privacy of its users. We believe your personal information is your asset, and we handle that information with due care and responsibility.

1 What Information We Collect

6v999 may collect the following types of information to provide its services:

• Registration Information: Name, date of birth, email address, and mobile number provided when you create an account.
• Identity Verification Information: National ID card, passport, or other government-issued documents — only for applicable verification processes.
• Financial Information: bKash, Nagad, Rocket, or Upay numbers and bank account details — only for processing transactions.
• Transaction Records: History of deposits, withdrawals, and gaming activity.
• Device and Technical Information: IP address, browser type, operating system, and device identifiers.
• Usage Information: Which pages you visited, which games you played, and how much time you spent on the site.
• Communication Records: Your conversations with us via live chat, email, or other channels.

2 How We Collect Information

We collect your information in the following ways:

• Directly Provided: Information you voluntarily provide during registration, login, deposit, or withdrawal.
• Automatic Collection: Through cookies, log files, and similar tracking technologies.
• Third Parties: Information received from identity verification service providers or payment processors.
• Public Sources: Publicly available information for fraud prevention or regulatory compliance.

3 How We Use Your Information

6v999 uses collected information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To operate gaming services, cricket betting, casino games, and other entertainment services.
• Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer Support: To resolve your questions, complaints, or issues through 24/7 live chat.
• Security and Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Age Verification: To ensure that only individuals aged 21 or older are using the services.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Legal Compliance: To maintain compliance with applicable laws and regulations.
• Communications: To send important system messages, security alerts, and account-related notifications.
• Responsible Gaming: To identify risks of excessive gaming and provide support.

4 Data Sharing and Disclosure

6v999 does not sell or rent your personal information to third parties. However, we may share information in the following limited circumstances:

• Payment Processors: Necessary financial information with the relevant service provider to complete bKash, Nagad, Rocket, Upay, or bank transactions.
• Identity Verification Services: With authorized service providers to complete the KYC process.
• Legal Authorities: If disclosure is legally required due to a court order, investigation, or legal obligation.
• Security Purposes: To investigate fraud, money laundering, or other unlawful activities.
• Business Transfers: In the event of a business merger or acquisition, where data protection standards will be maintained.

We have agreements with all third-party service providers that they will use your information only for the specified purpose and will comply with appropriate security measures.

5 Cookies and Similar Technologies

6v999 uses cookies and similar tracking technologies. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Essential for maintaining login status and ensuring core site functionality.
• Functional Cookies: To remember your preferences and settings — such as language or display preferences.
• Analytics Cookies: To understand site usage patterns and improve services.
• Security Cookies: To detect fraud and keep accounts secure.

You can control cookies by changing your browser settings. Please note that disabling cookies may limit some functionality of the site.

6 Data Retention Period

We retain your information only for as long as necessary or legally required:

• Active Account Data: For as long as the account remains active.
• Transaction Records: A minimum of five (5) years from the date of the transaction — to comply with financial regulations.
• Identity Verification Documents: After account closure, in accordance with applicable legal requirements.
• Communication Records: Up to two (2) years to ensure support quality.
• After Account Closure: Information necessary to meet legal obligations will be kept for the specified period, then securely deleted.

7 Data Security Measures

6v999 adopts industry-standard technical and organizational security measures to keep your personal information secure:

• SSL Encryption: All your data transmissions are protected by SSL/TLS encryption.
• Data Encryption: Sensitive information remains encrypted even when stored.
• Access Controls: Only authorized personnel can access specific data.
• Regular Security Assessments: The platform's security is regularly tested and improved.
• Two-Factor Authentication: An additional verification layer for account protection.
• Secure Payment Channels: All financial transactions are conducted through secure and encrypted channels.

While we strive to ensure maximum security, no online system is entirely risk-free. If you suspect a security issue, please contact us immediately.

8 User Rights

You have the following rights over your own information:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances — provided it does not conflict with a legal obligation.
• Objection to Processing: The right to object to the processing of your information for certain purposes.
• Portability: The right to request a copy of your information in a structured, machine-readable format.
• Withdrawal of Consent: Where we process information on the basis of consent, the right to withdraw that consent at any time.

To exercise these rights, email [email protected] or contact us through 24/7 live chat. We will process your request as quickly as possible.

9 Privacy of Minors

6v999 is a platform intended only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has opened an account, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify us immediately.

10 Marketing Communications

If you gave consent to marketing communications when creating your account, we may inform you about relevant offers and updates. You can stop these communications at any time — by clicking the "Unsubscribe" link in an email or by contacting our support team. Even after opting out of marketing communications, essential messages related to transactions and security will continue to be sent.

11 Third-Party Links

Our platform may sometimes contain links to third-party websites. Clicking these links will take you away from our platform. Those websites have their own privacy policies and we are not responsible for their collection or use of information. We recommend reading the privacy policy of any third-party site before visiting it.

12 Changes to This Policy

6v999 reserves the right to update or change this privacy policy at any time. If there are any significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Notify registered users of the changes via email.
• For significant changes, request acceptance of the new policy at the next login.

Continued use of the services after changes will be taken as acceptance of the updated policy. We therefore recommend visiting this page regularly.

13 Responsible Gaming and Data Use

6v999 is committed to ensuring responsible gaming. For this purpose, we may monitor user gaming behavior. If we identify patterns that indicate a risk of excessive gaming, we may make supportive contact or impose necessary limits. This is done in your interest and is part of our responsible gaming commitment. For more details, visit our Responsible Gaming page.

14 Applicable Law and Jurisdiction

This privacy policy has been prepared in accordance with applicable laws and regulations. Any disputes will be resolved through the relevant legal process. If any provision of this policy is found to be unenforceable, the remaining provisions will remain in full effect.