6v999 Responsible Gaming — Your Safety Is Our Priority
Keep the fun within limits — 6v999 provides you with the right tools and support to ensure a safe and responsible gaming experience.
What Is Responsible Gaming and Why Does It Matter?
Responsible gaming means enjoying online gaming and betting as a healthy part of entertainment — so it never becomes a source of financial pressure or mental distress. 6v999 believes every player has the right and the opportunity to manage their own budget, time and emotions.
To build a responsible gaming culture on our platform, we provide a range of protective tools — from setting deposit limits to voluntarily excluding yourself from the platform (self-exclusion). If at any point you feel that gaming is having a negative impact on your life, please contact our 24/7 live chat support team.
Please note: 6v999 is for people aged 21 and above only. Minors are strictly prohibited from opening an account or playing any game. Please ensure that younger members of your household cannot access your account.
Our Protection Tools
Deposit Limit
Set your own cap on how much you can deposit per day, per week or per month. Once a limit is set it takes effect immediately; increasing it involves a short delay for safety reasons.
Session Time-Out
Set a session time limit so you are automatically logged out after a set period. Decide in advance how long you will play each day — and stick to it.
Self-Exclusion
If you feel you need a break, suspend your account for a set period — from 7 days up to permanently. During this time you will not be able to log in or place bets.
Loss Limit
Set a cap on how much you can lose within a given period. Once the limit is reached, the system will automatically prevent you from placing further bets.
Reality Check
Receive notifications during play showing how long you have been playing and how much you have spent. These reminders help you make conscious decisions.
24/7 Support Chat
Our Bengali-speaking support team is available at all times for any issue. Contact us via live chat for any responsible gaming questions.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or a loved one, take them seriously. Identifying a problem early makes it much easier to seek help.
Chasing losses by placing more bets to try to recover money that has been lost
Hiding or lying to family, friends or colleagues about gambling
Betting with money set aside for essential expenses (rent, food, a child's education)
Feeling uncomfortable, irritable or anxious when not gambling
Repeatedly trying and failing to stop gambling
Gambling causing harm to work, studies or family relationships
If you notice any of the above signs in yourself, contact our live chat without delay or use the self-exclusion option.
Check for Yourself — Self-Assessment Questionnaire
Answer the questions below honestly. If the answer to one or more is "yes", please seek our support.
Do you spend more time or money on gaming than your budget allows?
Do you gamble to escape stress or loneliness?
Have you ever taken a loan or borrowed money from someone to gamble?
Is your gaming habit causing problems in your family life or career?
Are you unable to stop before winning a certain amount?
Have you ever felt that gambling is becoming a problem?
Remember: Asking for help is not a sign of weakness — it takes courage. The 6v999 support team is always by your side.
How to Set Limits and Protections
Using the safety tools on 6v999 is straightforward. Follow the steps below:
Log In to Your Account
Log in to your 6v999 account and click the profile icon at the top right.
Open the "Responsible Gaming" Menu
Find the "Responsible Gaming" section in your account settings.
Choose the Protection Option You Need
Select whichever you need — deposit limit, session time, loss limit or self-exclusion — and set your preferred value.
Confirm the Change
Save your settings — changes that reduce a limit take effect immediately. Increases are subject to a set waiting period for your safety.
Live Chat Us If You Need Help
If you have any difficulty or need assistance with the self-exclusion process, speak with our Bengali-speaking team via 24/7 live chat.
Self-Exclusion — Full Details
Self-exclusion means closing your own account for a set period or permanently, by your own choice. If you choose this option:
- You will not be able to log in during the set period
- You will not receive any promotional emails or notifications
- Any balance in your account will remain safe
- You can reactivate your account after the period ends
In the case of permanent self-exclusion, the account can never be reactivated. Please speak with us via live chat before making this decision — we will help you choose the most suitable option.
Contact the Support Team
24/7 Direct Support in Bengali
Speak directly with our team for any responsible gaming questions, help setting up limits or assistance with self-exclusion. We will help you without judgment and with respect.
Protecting Minors
6v999 takes a strict stance against minors gambling. Our platform is for people aged 21 and above only. Age is verified at registration and additional proof of identity may be requested if there is any doubt.
Take steps to ensure younger members of your household cannot access 6v999 from your device:
Keep a password and screen lock active on your device
Avoid saving passwords in your browser
Do not share your account with others
Use parental control software
Responsible Gaming — FAQ
Enjoy Safely — Welcome to 6v999
Play responsibly, respect your limits and keep gaming a healthy part of your entertainment. We are always here for you.